Part Number |
Description |
IPCE-BS-MSD-EAGT
|
Add-on MSD b+s CRM connector for email - add on top of voice |
IPCE-BS-SF-CASEAGT
|
Add-on Salesforce b+s CRM connector for case - add on voice |
IPCE-BS-SAP-CAGT
|
Add-on SAP b+s CRM connector for chat - add on top of voice |
IPCE-BS-SAP-EAGT
|
Add-on SAP b+s CRM connector for email - add on top of voice |
IPCE-BS-SIEBE-EAGT
|
Add-on Siebel b+s CRM connector for email - add on for voice |
IPCE-EGAIN-ADD-K9
|
Add-on SKUs for eGain volume-based applications |
IPCE-ONQSVR
|
ALI OnQ Enterprise Server License |
IPCE-ONQPORT-L
|
ALI OnQ Port for CCE |
IPCE-ONQADDONPRT-L
|
ALI OnQ Port for UCCE/PCCE Add On |
IPCE-CRM-ADD
|
Bucher+Suter SolutionsPlus CRM for CCE - Additional Seats |
IPCX-CRM
|
Bucher+Suter SolutionsPlus CRM for CCX - New Deployment |
IPCE-EGAN-CMB
|
Cisco Media Blender |
IPCE-EGAN-CTK-CN
|
Egain Call Track per concurrent user |
IPCE-EGAN-CHT-CN
|
EGain Chat per concurrent user |
IPCE-EGAN-CTB-20K
|
EGain Chatbot for 20,000 Sessions per month |
IPCE-EGAN-CTB-10K
|
EGain Chatbot for 10,000 sessions per month |
IPCE-EGAN-COB-NM
|
EGain Cobrowse per named user |
IPCE-EGAN-COM-20K
|
EGain Community for 20,000 sessions per month |
IPCE-EGAN-COM-10K
|
EGain Community for 10,000 sessions per month |
IPCE-EGAIN-K9
|
EGain for Cisco S+ top level SKU |