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L-SL-19-DATA-K9 Cisco Support
CON-SMBS-LSLAK900
Annual Contract - Support for L-SL-19-DATA-K9 - Cisco Smart Foundation - Software Bug Fix Updates - Business Hours Fault reporting - Hardware replaced Next Business Day - 24 x 7 access to Cisco Knowledge Base via Cisco Smart Foundation Portal
- Provides software bug fix updates, access to SMB TAC and, subject to fault identification by Cisco, replacement hardware delivered by the next business day.
- Next Business Day NBD
- 8 hours a day, 5 days a week
- NBD Hardware Replacement
- No Onsite Engineer
- Access to Cisco SMB TAC
- Most equipment can be covered
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