



CON-OSE-A9KK9009
Priced for Country :

Price :
Specification :
Description :
Provides major and maintenance releases of Cisco IOS software, access to TAC, and, subject to fault identification by Cisco, replacement hardware delivered and Engineer On Site within 4 working hours.
Response Time :
4 Hours
Period of Cover :
1 Year - 8 hours a day; 5 days a week
Hardware Maintenance :
Yes
Software Maintenance :
Yes
Engineer Installation :
Yes
Access to cisco.com :
Yes
Exclusions :
Product should ideally still be under warranty, or should be under an existing SMARTnet contract. Older equipment can be covered, but may be subject to an inspection charge.
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