Cisco Software Support Service SWSS Essential Operate Services

Cisco Software Support Services (SWSS) provide 24x7 Access to the Cisco TAC, along with Cisco Software Upgrades and Updates.

Cisco SWSS is required to provide Licence Portability for Cisco ONE Software.

Cisco Essential Operate Service (ESW) and Unified Communications Software Subscription (UCSS) have been replaced by Cisco Software Support Services (SWSS).

  • Cisco Software Support Service SWSS Essential Operate Services
  • Products
CON-ECD-C5DL380D Essential SW+8x5xNBD CallMgr 5X LD380-G4 3.4GHz 2CPU
CON-ECD-CCM33-15 Essential SW+8x5xNBD CallManager 3.3 for
CON-ECD-ICHNAMSV Essential SW+8x5xNBD ICM HOSTED NAM SERVE
CON-ECD-ICS-20211 Essential SW+8x5xNBD Maintenance CTI Java Agent
CON-ECD-ICS-20213 Essential SW+8x5xNBD Maintenance Turnkey CTI Agent
CON-ECD-ICS-20234 Essential SW+8x5xNBD Blended Agent
CON-ECD-ICS220146 Essential SW+8x5xNBD ACD PG - Cisco Call
CON-ECD-ICS-22199 Essential SW+8x5xNBD Maint. Small PG Upgrade to Redundant
CON-ECD-ICS-22220 Essential SW+8x5xNBD IVR Port Network Transfer License
CON-ECD-ICS-30000S Essential SW+8x5xNBD Maintenance Collaboration Svr Solaris
CON-ECD-ICS-30202 Essential SW+8x5xNBD Maintenance CCS Text Chat Agent
CON-ECD-ICS30310N Essential SW+8x5xNBD Cisco Collaboration Server NT Package
CON-ECD-ICS30310S Essential SW+8x5xNBD Collaboration Svr Solaris iPlt Pkg
CON-ECD-ICS-40000S Essential SW+8x5xNBD Maintenance Media Blender Solaris
CON-ECD-ICS-95121 Essential SW+8x5xNBD Redundant GeoTel Gateway
CON-ECD-CCSCMB100 Essential SW+8x5xNBD Media Blnder Agt,Min 100,Max.399
CON-ECD-CCSCMB400 Essential SW+8x5xNBD Media Blender Agt, Minimum 400
CON-ECD-CMB-SO Essential SW+8x5xNBD for Media Blender Server for Solaris
CON-ECD-ICHAPGW Essential SW+8x5xNBD ICM HOSTED ADVANCED
CON-ECD-ICM-11019 Essential SW+8x5xNBD ICM Siemens Rolm 9751 PG
CON-ECD-ICM-11050 Essential SW+8x5xNBD ICM Brite Peripheral Gateway
CON-ECD-ICM-11055 Essential SW+8x5xNBD ICM VoiceTek Peripheral Gateway
CON-ECD-ICM-11080 Essential SW+8x5xNBD ICM Microlog Peripheral Gateway
CON-ECD-ICM-12075 Essential SW+8x5xNBD ICM Alcatel 4400 Expanded
CON-ECD-ICM-12100 Essential SW+8x5xNBD ICM Cisco ICM Software
CON-ECD-ICM-14019 Essential SW+8x5xNBD ICM Redundant Siemens
CON-ECD-ICM-14085 Essential SW+8x5xNBD ICM Redundant Enterprise
CON-ECD-ICM-64003 Essential SW+8x5xNBD ICM Redundant Small Office
CON-ECD-ICM-64014 Essential SW+8x5xNBD ICM Small Office Redundant
CON-ECD-ICM-64019 Essential SW+8x5xNBD ICM Small Office Redundant
CON-ECD-ICM-64045 Essential SW+8x5xNBD ICM Redundant Small Office
CON-ECD-ICM-64103 Essential SW+8x5xNBD ICM Small Office Redundant
CON-ECD-ICM-64107 Essential SW+8x5xNBD ICM Small Office Redundant
CON-ECD-ICM-64135 Essential SW+8x5xNBD ICM Small Office Agent
CON-ECD-ICM-64165 Essential SW+8x5xNBD ICM Small Office Redundant
CON-ECD-ICM-64175 Essential SW+8x5xNBD ICM Small Office Redundant
CON-ECD-ICM-94060 Essential SW+8x5xNBD ICM JavaClient
CON-ECD-ICD3E2U5 Essential SW+8x5xNBD 5,2x-Enh Agnt Dtop Upg. ICD3.X
CON-ECD-IPX3SS10 Essential SW+8x5xNBD IPCX 3.5 or later 3.
CON-ECD-ICD3XPA10 Essential SW+8x5xNBD 10 Cisco IP Phone Agent ICD 3.X

Products and Services