SVC-COR-PTX10LC5
Annual Contract 25,917.19
- Juniper JCare Software Support provides 24X7 access to Juniper technical support (TAC), software updates and upgrades, and access to Customer Support Center web services.
- 24 hours a day, 7 days a week
- No Hardware Replacement
- Access to Juniper TAC
- No Onsite Engineer
- Most equipment can be covered
- All JCare contracts are subject to availability
SVC-CP-PTX10LC5
Annual Contract 29,644.13
- Juniper Care CorePlus provides 24X7 access to technical support (TAC), software release, online support, Junos Space Service Now, and hardware replacement or repaired parts within 10 business days after receipt of defective product.
- 24 x 7 x 365 Software Support
- 10 Day Hardware Replacement
- Access to Juniper TAC
- No Onsite Engineer
- Most equipment can be covered
- All JCare contracts are subject to availability
SVC-ND-PTX10LC5
Annual Contract 32,939.11
- Juniper Care Next Day provides 24X7 access to technical support (TAC), software release, and online support, Junos Space Service Now and next business day hardware replacement.
- 24 x 7 x 365 Software Support
- Next Business Day Hardware Replacement
- Access to Juniper TAC
- No Onsite Engineer
- Most equipment can be covered
- All JCare contracts are subject to availability
SVC-NDCE-PTX10LC5
Annual Contract 41,172.36
- Juniper JCare Next Day Onsite provides 24X7 access to technical support (TAC), software release, online support, Junos Space Service Now , next business day hardware replacement and a technician to replace faulty parts.
- 24 x 7 x 365 Software Support
- Next Business Day Hardware Replacement
- Next Business Day Onsite Engineer
- Access to Juniper TAC
- Most equipment can be covered
- All JCare contracts are subject to availability
SVC-SD-PTX10LC5
Annual Contract 49,407.90
- Juniper Care Same Day provides 24X7 access to technical support (TAC), software release, online support, Junos Space Service Now and same day 4-hr hardware replacement.
- 24 x 7 x 365 Software Support
- 4 Hour Hardware Replacement
- No Onsite Engineer
- Access to Juniper TAC
- Most equipment can be covered
- All JCare contracts are subject to availability
SVC-SDCE-PTX10LC5
Annual Contract 59,289.02
- Juniper Care Same Day Onsite provides 24X7 access to technical support (TAC), software release, online support, Junos Space Service Now and same day 4-hr hardware replacement.
- 24 x 7 x 365 Software Support
- 4 Hour Hardware Replacement
- 4 Hour Onsite Engineer
- Access to Juniper TAC
- Most equipment can be covered
- All JCare contracts are subject to availability
SVC-NDS-PTX10LC5
Annual Contract 32,939.11
- Juniper Care Next Day Ship provides 24X7 access to technical support (TAC), software release, and online support, Junos Space Service Now and next business day hardware replacement.
- 24 x 7 x 365 Software Support
- Next Business Day Ship of Replacement Hardware
- Access to Juniper TAC
- No Onsite Engineer
- Most equipment can be covered
- All JCare contracts are subject to availability