CON-ECDN-CSBMOD9K
Annual Contract - Support for CS-BOARD70S-M-K9 - SMARTnet SWSS TelePresence Essential Operate Service 8 x 5 x NBD, Cisco Smartnet SWSS - Application and Software Support with Updates - Software Support Major and Minor Updates - 24 x 7 access to Cisco Technical Centre (TAC) - Extended Access to Cisco.com
- Cisco Software Support Service SWSS
- Provides major and maintenance releases of Cisco IOS software, access to TAC, and, subject to fault identification by Cisco, replacement hardware delivered by the next business day.
- One Hour Response Time
- Next Business Day NBD
- 8 hours a day, 5 days a week
- NBD Hardware Replacement
- No Onsite Engineer
- Extended access to cisco.com
- Most equipment can be covered
CON-SSSNT-CSBMOD9K
Annual Contract - Support for CS-BOARD70S-M-K9 - Cisco Solution Support - No Engineer - Fault reporting 8 Hours a day, 5 days a week - Hardware replaced by Next Business Day - Software Support Major and Minor Updates - 24 x 7 access to Cisco Technical Centre (TAC) - Extended Access to Cisco.com
- Cisco Smart Net Soln Supp SSSNT 8x5xNBD
- Cisco Solution Support Provides major and maintenance releases of Cisco IOS software, access to TAC, and, subject to fault identification by Cisco, replacement hardware delivered by the next business day.
- One Hour Response Time
- Next Business Day NBD
- 8 hours a day, 5 days a week
- NBD Hardware Replacement
- No Onsite Engineer
- Extended access to cisco.com
- Includes Support for other vendor software
- Most equipment can be covered
CON-SSCS-CSBMOD9K
Annual Contract - Support for CS-BOARD70S-M-K9 - Cisco SMARTnet Solution Support - Engineer to install hardware - Fault reporting 8 Hours a day, 5 days a week - Hardware replaced by Next Business Day - Software Support Major and Minor Updates - 24 x 7 access to Cisco Technical Centre (TAC) - Extended Access to Cisco.com
- Cisco Smart Net Solution Support Provides major and maintenance releases of Cisco IOS software, access to TAC, and, subject to fault identification by Cisco, replacement hardware installed by an Engineer on the next business day.
- One Hour Response Time
- Next Business Day NBD
- 8 hours a day, 5 days a week
- NBD Hardware Replacement
- NBD Onsite Engineer
- Extended access to cisco.com
- Includes Support for other vendor software
- Most equipment can be covered
CON-ECDN-CSBMOD9K
Annual Contract - Support for CS-BOARD70S-M-K9 - SMARTnet SWSS TelePresence Essential Operate Service 8 x 5 x NBD, Cisco Smartnet SWSS - Application and Software Support with Updates - Software Support Major and Minor Updates - 24 x 7 access to Cisco Technical Centre (TAC) - Extended Access to Cisco.com
- Cisco Software Support Service SWSS
- Provides major and maintenance releases of Cisco IOS software, access to TAC, and, subject to fault identification by Cisco, replacement hardware delivered by the next business day.
- One Hour Response Time
- Next Business Day NBD
- 8 hours a day, 5 days a week
- NBD Hardware Replacement
- No Onsite Engineer
- Extended access to cisco.com
- Most equipment can be covered