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CUDN Wokingham

Cisco Unity Design & Networking

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Course Overview :

Cisco Unity Design Specialist 642-072 CUDN

Course Title: Cisco Unity Design & Networking v1.1

Course Code: CUDN 642-072
Duration: 4 Days

Course Overview

The Cisco Unity Design & Networking (CUDN) Cisco training course is an advanced course for engineers who are responsible for the design of sustainable complex Unity solutions based upon their customers` requirements. Upon completion of CUDN, you should have a higher degree of confidence that the designs you provide for your customers will meet the criteria of being sustainable and reducing post deployment support requirements.

Target Audience

Candidates who should consider attending the CUDN 642-072 Cisco training course are engineers responsible for the design of sustainable complex Unity solutions.

Course Objectives

On successfully completing the CUDN 642-072 course you will be able to:
  • Explain the impact of different messaging environments (Domino/MS) upon a Unity design
  • Design a large voicemail solution
  • Understand Network Unity with legacy voicemail systems
  • Explain approved Cisco Unity deployment models
  • Apply a repeatable design methodology
  • Design solutions that meet specific customer needs
  • Design solutions that interoperate with legacy voicemail systems

Course Prerequisites

Candidates attending the CUDN 642-072 Cisco training course should have previously completed the Unified Communications System Engineer (Unity) and Cisco IP Telephony (CallManager) courses and understand the product installation and configuration procedures for deploying these solutions. Microsoft skills and knowledge of Active Directory, SQL, Exchange and Windows 2000 and Windows 2003 are also recommended.

Testing and Certification

The CUDN Cisco training course is the recommended preparation for the 642-072 CUDN - Cisco Unity Design and Networking exam required to achieve the Cisco Unity Design Specialist Certification.

Course Content

Course Introduction:
  • Overview - Learner Skills and Knowledge
  • Course Goal and Objectives
  • Course Outline
Designing Unity Solutions:
  • Determining Presales Requirements
  • Developing a Preliminary Design and Budget
  • Analyzing Requirements
  • Finalizing the design process
  • Defining Messaging Models
  • Lesson Assessments
Infrastructure Components:
  • Database and Directory Components
  • Directory with Windows 2000
  • The Mailstore with Exchange 2000
  • Directory and Mailstore with Exchange 5.5
  • Coexistence of Exchange
  • Directory and Mailstore with Domino
  • How Unity interacts with Directories
  • Auxiliary Components
  • Lesson Assessments
Large-Scale, Voice-Mail-Only Systems:
  • Infrastructure Considerations
  • Capacity-Planning Considerations
  • Deployment Considerations
  • Lesson Assessments
Cisco Unity Deployment Models:
  • Common Dial Plan Issues
  • Common Bandwidth Provisioning Issues
  • Common Branch Office Voice Mail Issues
  • Messaging Design Rules
  • Lesson Assessments
Voice Mail Interoperability:
  • Designing VPIM Solutions
  • Implementing VPIM
  • Unity Bridge and Avaya Interoperability
  • Unity Bridge and Avaya Design Guidelines
  • Implementing Unity Bridge
  • Lesson Assessments
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