Licensing for Equipment in

Country: United Kingdom

Currency:

L-CSMPR250-4.8-K9 Cisco Support

CON-PREM-SAIPBK9S

Annual Contract - Support for L-CSMPR250-4.8-K9 - Cisco SMARTnet - Engineer to install hardware - Fault reporting 24 Hours a day, 7 days a week - Software Support Major and Minor Updates - Hardware replaced within 2 hours from fault diagnosis - 24 x 7 access to Cisco Technical Centre (TAC) - Extended Access to Cisco.com

  • Provides major and maintenance releases of Cisco IOS software, access to TAC, and, subject to fault identification by Cisco, replacement hardware installed by an Engineer within 2 hours.
  • One Hour Response Time
  • 24 hours a day, 7 days a week
  • 2 Hours Hardware Replacement
  • 2 Hours Onsite Engineer
  • Extended access to cisco.com
  • Most equipment can be covered
  • SLA Not available at all locations

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