Licensing for Equipment in

Country: United Kingdom

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ELA-WSA-AMP-LIC Cisco Support

CON-SW-ASA5508K

Annual Contract - Support for ELA-WSA-AMP-LIC - Cisco SMARTnet - Software Support and Updates - Software Support Major and Minor Updates - 24 x 7 access to Cisco Technical Centre (TAC) - Extended Access to Cisco.com

  • Provides major and maintenance releases of Cisco IOS software, 24 x 7 access to TAC.
  • One Hour Response Time
  • 24 hours, 365 days
  • No Hardware Replacement
  • No Onsite Engineer
  • Most equipment can be covered

CON-SNT-ASA5508K

Annual Contract - Support for ELA-WSA-AMP-LIC - Cisco SMARTnet - No Engineer - Fault reporting 8 Hours a day, 5 days a week - Hardware replaced by Next Business Day - Software Support Major and Minor Updates - 24 x 7 access to Cisco Technical Centre (TAC) - Extended Access to Cisco.com

  • Cisco Smart Net SNT 8x5xNBD
  • Provides major and maintenance releases of Cisco IOS software, access to TAC, and, subject to fault identification by Cisco, replacement hardware delivered by the next business day.
  • One Hour Response Time
  • Next Business Day NBD
  • 8 hours a day, 5 days a week
  • NBD Hardware Replacement
  • No Onsite Engineer
  • Extended access to cisco.com
  • Most equipment can be covered

CON-ECMU-WAMPLIC

Annual Contract - Support for ELA-WSA-AMP-LIC - Cisco Smartnet SWSS - Application and Software Support with Updates - Software Support Major and Minor Updates - 24 x 7 access to Cisco Technical Centre (TAC) - Extended Access to Cisco.com

  • Cisco Software Support Service SWSS
  • Provides major and maintenance releases of Cisco IOS software, 24 x 7 access to TAC.
  • One Hour Response Time
  • 24 hours, 365 days
  • No Hardware Replacement
  • No Onsite Engineer
  • Most equipment can be covered

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