Description
| Description: | Provides major and maintenance releases of Cisco IOS software, 24 x 7 access to TAC. |
| Response Time: | Not Applicable |
| Period of Cover: | 1 Year – 24 hours a day; 7 days a week |
| Hardware Maintenance? | No |
| Software Maintenance? | Yes |
| Engineer Installation? | No |
| Access to Cisco.com? | Yes |
| Exclusions: | Most equipment can be covered. Serial Numbers are not required. |