SVC-ND-SRC-C5000

Software Support/Next Day Hardware

Select Location: United Kingdom United Kingdom

Juniper Partner

Juniper Support

SVC-ND-SRC-C5000, Juniper JCare - Juniper Care NextDay Support for SRC-C5000

Juniper Support for SVC-ND-SRC-C5000
Juniper Care
Juniper Care

Alternative Juniper Support Solutions

SVC-COR-SRC-C5000

Annual Contract

  • Juniper JCare Software Support provides 24X7 access to Juniper technical support (TAC), software updates and upgrades, and access to Customer Support Center web services.
  • 24 hours a day, 7 days a week
  • No Hardware Replacement
  • Access to Juniper TAC
  • No Onsite Engineer
  • Most equipment can be covered
  • All JCare contracts are subject to availability

SVC-ND-SRC-C5000

Annual Contract

  • Juniper Care Next Day provides 24X7 access to technical support (TAC), software release, and online support, Junos Space Service Now and next business day hardware replacement.
  • 24 x 7 x 365 Software Support
  • Next Business Day Hardware Replacement
  • Access to Juniper TAC
  • No Onsite Engineer
  • Most equipment can be covered
  • All JCare contracts are subject to availability

SVC-NDCE-SRC-C5000

Annual Contract

  • Juniper JCare Next Day Onsite provides 24X7 access to technical support (TAC), software release, online support, Junos Space Service Now , next business day hardware replacement and a technician to replace faulty parts.
  • 24 x 7 x 365 Software Support
  • Next Business Day Hardware Replacement
  • Next Business Day Onsite Engineer
  • Access to Juniper TAC
  • Most equipment can be covered
  • All JCare contracts are subject to availability

SVC-SD-SRC-C5000

Annual Contract

  • Juniper Care Same Day provides 24X7 access to technical support (TAC), software release, online support, Junos Space Service Now and same day 4-hr hardware replacement.
  • 24 x 7 x 365 Software Support
  • 4 Hour Hardware Replacement
  • No Onsite Engineer
  • Access to Juniper TAC
  • Most equipment can be covered
  • All JCare contracts are subject to availability

SVC-SDCE-SRC-C5000

Annual Contract

  • Juniper Care Same Day Onsite provides 24X7 access to technical support (TAC), software release, online support, Junos Space Service Now and same day 4-hr hardware replacement.
  • 24 x 7 x 365 Software Support
  • 4 Hour Hardware Replacement
  • 4 Hour Onsite Engineer
  • Access to Juniper TAC
  • Most equipment can be covered
  • All JCare contracts are subject to availability

SVC-NDS-SRC-C5000

Annual Contract

  • Juniper Care Next Day Ship provides 24X7 access to technical support (TAC), software release, and online support, Junos Space Service Now and next business day hardware replacement.
  • 24 x 7 x 365 Software Support
  • Next Business Day Ship of Replacement Hardware
  • Access to Juniper TAC
  • No Onsite Engineer
  • Most equipment can be covered
  • All JCare contracts are subject to availability

PAR-ND-SRC-C5000

Annual Contract

  • Managed Juniper Next Day Support
  • 24x7 access to Juniper technical support (JTAC), software updates and upgrades, access to Customer Support Center (CSC) and next business day hardware replacement.
  • 24 x 7 x 365 Support
  • Access to e-learning courses
  • Next Business Day Hardware Replacement
  • Access to Juniper TAC
  • No Onsite Engineer
  • Most equipment can be covered
  • All JCare contracts are subject to availability

PAR-NDCE-SRC-C5000

Annual Contract

  • Managed Juniper Next Day Onsite Support
  • 24x7 access to Juniper technical support (JTAC), software updates and upgrades, access to Customer Support Center (CSC) and next business day hardware replacement.
  • 24 x 7 x 365 Support
  • Access to Juniper TAC
  • Access to e-learning courses
  • Next Business Day Hardware Replacement
  • Next Business Day Onsite Engineer
  • Most equipment can be covered
  • All JCare contracts are subject to availability

PAR-SD-SRC-C5000

Annual Contract

  • Managed Juniper Care Same Day Support
  • 24x7 access to Juniper technical support (JTAC), software updates and upgrades, access to Customer Support Center (CSC) and same day hardware replacement.
  • 24 x 7 x 365 Software Support
  • Access to e-learning courses
  • Same Day Hardware Replacement
  • No Onsite Engineer
  • Access to Juniper TAC
  • Most equipment can be covered
  • All JCare contracts are subject to availability

PAR-SDCE-SRC-C5000

Annual Contract

  • Managed Juniper Same Day Onsite Support
  • Provides 24X7 access to technical support (TAC), software release, online support, Junos Space Service Now and same day 4-hr hardware replacement.
  • 24 x 7 x 365 Software Support
  • 4 Hour Hardware Replacement
  • 4 Hour Onsite Engineer
  • Access to Juniper TAC
  • Most equipment can be covered
  • All JCare contracts are subject to availability

PAR-NDS-SRC-C5000

Annual Contract

  • Managed Juniper Support Next Day Ship
  • 24x7 access to Juniper technical support (JTAC), software updates and upgrades, and access to Customer Support Center (CSC)
  • 24 hours a day, 7 days a week
  • Access to e-learning courses
  • Next Day Ship of Replacement Hardware
  • No Onsite Engineer
  • Most equipment can be covered
  • All JCare contracts are subject to availability

PAR-SUP-SRC-C5000

Annual Contract

  • Managed Juniper Support Basic
  • 24x7 access to Juniper technical support (JTAC), software updates and upgrades, and access to Customer Support Center (CSC)
  • 24 hours a day, 7 days a week
  • Access to e-learning courses
  • No Hardware Replacement
  • No Onsite Engineer
  • Most equipment can be covered
  • All JCare contracts are subject to availability

PAR-RTF-SRC-C5000

Annual Contract

  • Managed Juniper Support Return to Factory
  • 24x7 access to Juniper technical support (JTAC), software updates and upgrades, and access to Customer Support Center (CSC)
  • 24 hours a day, 7 days a week
  • Access to e-learning courses
  • Return to Factory (RTF) Hardware Replacement
  • No Onsite Engineer
  • Most equipment can be covered
  • All JCare contracts are subject to availability

PAR-AR5-SRC-C5000

Annual Contract

  • Managed Juniper Support Advance Replacement 5
  • 24x7 access to Juniper technical support (JTAC), software updates and upgrades, and access to Customer Support Center (CSC)
  • 24 hours a day, 7 days a week
  • Access to e-learning courses
  • Advance Replacement 5 Day (AR5) Hardware Replacement
  • No Onsite Engineer
  • Most equipment can be covered
  • All JCare contracts are subject to availability

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