SMARTnet 24 x 7 x 4

If your Cisco Network is critical to your business then Cisco SMARTnet is available at a 24/7 support level with faulty hardware replaced within 4 hours.

24x7x4 provides:

Fault reporting 24 Hours a day, 7 days a week - Hardware replaced within 4 hours after fault acceptance - No Engineer - Software Support Major and Minor Updates - 24 x 7 access to Cisco Technical Centre (TAC) - Extended Access to Cisco.com