CON-SAU-VPKG1
PACKAGED SOFTWARE APPLICAT
Cisco no longer supply packaged SMARTnet. Please try our calculator for the current product 
Description :
Provides major and maintenance releases of Cisco IOS software, Intrusion Protection System updates, access to TAC, and, subject to fault identification by Cisco, replacement hardware delivered and Engineer On Site within 2 working hours.
Response Time :
2 Hours
Period of Cover :
1 Year - 24 hours a day; 7 days a week
Hardware Maintenance :
Yes
Software Maintenance :
Yes
Engineer Installation :
Yes
Access to cisco.com :
Yes
Exclusions :
Product should ideally still be under warranty, or should be under an existing SMARTnet contract. Older equipment can be covered, but may be subject to an inspection charge. This service is not available outside of major cities.
