CON-NCDP-ME4624ON

Cisco Smart Net CON-NCDP-ME4624ON

CON-NCDP-ME4624ON

Cisco SMARTnet

Alternative Cisco Support Solutions

CON-SW-ME4624ON

Support Contract Cisco SMARTnet - Software Support and Updates - Software Support Major and Minor Updates - 24 x 7 access to Cisco Technical Centre (TAC) - Extended Access to Cisco.com

  • Provides major and maintenance releases of Cisco IOS software, 24 x 7 access to TAC.
  • One Hour Response Time
  • 24 hours, 365 days
  • No Hardware Replacement
  • No Onsite Engineer
  • Most equipment can be covered

CON-SNT-ME4624ON

Support Contract Cisco SMARTnet - No Engineer - Fault reporting 8 Hours a day, 5 days a week - Hardware replaced by Next Business Day - Software Support Major and Minor Updates - 24 x 7 access to Cisco Technical Centre (TAC) - Extended Access to Cisco.com

  • Provides major and maintenance releases of Cisco IOS software, access to TAC, and, subject to fault identification by Cisco, replacement hardware delivered by the next business day.
  • One Hour Response Time
  • Next Business Day NBD
  • 8 hours a day, 5 days a week
  • NBD Hardware Replacement
  • No Onsite Engineer
  • Extended access to cisco.com
  • Most equipment can be covered

CON-SNTE-ME4624ON

Support Contract Cisco SMARTnet - No Engineer - Fault reporting 8 Hours a day, 5 days a week - Hardware replaced within 4 hours from fault diagnosis - Software Support Major and Minor Updates - 24 x 7 access to Cisco Technical Centre (TAC) - Extended Access to Cisco.com

  • Provides major and maintenance releases of Cisco IOS software, access to TAC, and, subject to fault identification by Cisco, replacement hardware delivered within 4 working hours.
  • One Hour Response Time
  • 8 hours a day, 5 days a week
  • 4 Working Hours Hardware Replacement
  • No Onsite Engineer
  • Extended access to cisco.com
  • Most equipment can be covered

CON-SNTP-ME4624ON

Support Contract Cisco SMARTnet - No Engineer - Fault reporting 24 Hours a day, 7 days a week - Hardware replaced within 4 hours from fault diagnosis - Software Support Major and Minor Updates - 24 x 7 access to Cisco Technical Centre (TAC) - Extended Access to Cisco.com

  • Provides major and maintenance releases of Cisco IOS software, access to TAC, and, subject to fault identification by Cisco, replacement hardware delivered within 4 hours.
  • One Hour Response Time
  • 24 hours a day, 7 days a week
  • 4 Hours Hardware Replacement
  • No Onsite Engineer
  • Extended access to cisco.com
  • Most equipment can be covered

CON-S2P-ME4624ON

Support Contract Cisco SMARTnet - No Engineer - Fault reporting 24 Hours a day, 7 days a week - Hardware replaced within 2 hours from fault diagnosis - Software Support Major and Minor Updates - 24 x 7 access to Cisco Technical Centre (TAC) - Extended Access to Cisco.com

  • Provides major and maintenance releases of Cisco IOS software, access to TAC, and, subject to fault identification by Cisco, replacement hardware delivered within 2 hours.
  • One Hour Response Time
  • 24 hours a day, 7 days a week
  • 2 Hours Hardware Replacement
  • No Onsite Engineer
  • Extended access to cisco.com
  • Most equipment can be covered
  • SLA Not available at all locations

CON-3SNT-ME4624ON

Support Contract 3 Years Cisco SMARTnet - No Engineer - Fault reporting 8 Hours a day, 5 days a week - Hardware replaced by Next Business Day - Software Support Major and Minor Updates - 24 x 7 access to Cisco Technical Centre (TAC) - Extended Access to Cisco.com

  • Provides major and maintenance releases of Cisco IOS software, access to TAC, and, subject to fault identification by Cisco, replacement hardware delivered by the next business day.
  • One Hour Response Time
  • Next Business Day NBD
  • 3 Years 8 hours a day, 5 days a week
  • NBD Hardware Replacement
  • No Onsite Engineer
  • Extended access to cisco.com
  • Most equipment can be covered

CON-3SNTE-ME4624ON

Support Contract 3 Years Cisco SMARTnet - No Engineer - Fault reporting 8 Hours a day, 5 days a week - Hardware replaced within 4 hours from fault diagnosis - Software Support Major and Minor Updates - 24 x 7 access to Cisco Technical Centre (TAC) - Extended Access to Cisco.com

  • Provides major and maintenance releases of Cisco IOS software, access to TAC, and, subject to fault identification by Cisco, replacement hardware delivered within 4 working hours.
  • One Hour Response Time
  • 3 Years 8 hours a day, 5 days a week
  • 4 Working Hours Hardware Replacement
  • No Onsite Engineer
  • Extended access to cisco.com
  • Most equipment can be covered

CON-3SNTP-ME4624ON

Support Contract 3 Years Cisco SMARTnet - No Engineer - Fault reporting 8 Hours a day, 5 days a week - Hardware replaced within 4 hours from fault diagnosis - Software Support Major and Minor Updates - 24 x 7 access to Cisco Technical Centre (TAC) - Extended Access to Cisco.com

  • Provides major and maintenance releases of Cisco IOS software, access to TAC, and, subject to fault identification by Cisco, replacement hardware delivered within 4 working hours.
  • One Hour Response Time
  • 3 Years 8 hours a day, 5 days a week
  • 4 Working Hours Hardware Replacement
  • No Onsite Engineer
  • Extended access to cisco.com
  • Most equipment can be covered
Cisco Support

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