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LIC-MV-7YR Cisco Support

CON-SNT-LIC-MV-7YR

Annual Contract - Support for LIC-MV-7YR - Cisco SMARTnet - No Engineer - Fault reporting 8 Hours a day, 5 days a week - Hardware replaced by Next Business Day - Software Support Major and Minor Updates - 24 x 7 access to Cisco Technical Centre (TAC) - Extended Access to Cisco.com

  • Cisco Smart Net SNT 8x5xNBD
  • Provides major and maintenance releases of Cisco IOS software, access to TAC, and, subject to fault identification by Cisco, replacement hardware delivered by the next business day.
  • One Hour Response Time
  • Next Business Day NBD
  • 8 hours a day, 5 days a week
  • NBD Hardware Replacement
  • No Onsite Engineer
  • Extended access to cisco.com
  • Most equipment can be covered
Cisco Support

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